Guides:Connection issues

2024-08-02T20:08:32Z

Usr 1af11e6d-1346-4ae0-898f-3dcd2294c07f: Created page with "There are currently multiple known issues regarding maintaining a stable connection to VRChat. ==Unstable Connection (Poor IPv6 Support from ISP).== ===Option 1 - Using a VPN Tunnel.=== If you're having connection issues it could be a good idea to try using a VPN Tunnel to stabilize your connection. To do so you'd need an app such as [https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/ WARP by CloudFlare]<sup>1</sup>, which could be acqui..."

There are currently multiple known issues regarding maintaining a stable connection to VRChat.

==Unstable Connection (Poor IPv6 Support from ISP).==

===Option 1 - Using a VPN Tunnel.===
If you're having connection issues it could be a good idea to try using a VPN Tunnel to stabilize your connection.
To do so you'd need an app such as [https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/ WARP by CloudFlare]<sup>1</sup>, which could be acquired here https://1.1.1.1/.

1. [https://developers.cloudflare.com/cloudflare-one/connections/connect-devices/warp/ WARP by CloudFlare] is a sort of VPN tunnel that aims to stabilize your connection, it also uses Cloudflares own DNS servers. It however does not hide your IP.

===Option 2 - Configuring DNS Servers.===
*'''Windows''': https://support.surfshark.com/hc/en-us/articles/360003207373-How-to-set-custom-DNS-on-a-Windows-device
*'''Mac''': https://support.surfshark.com/hc/en-us/articles/360022831474-How-to-configure-custom-DNS-on-a-macOS-device
*'''Linux''': https://support.surfshark.com/hc/en-us/articles/360021037760-How-to-configure-custom-DNS-on-a-Linux-device

The guides for DNS settings above will give you IPs to connect to the "SurfShark VPN" DNS servers, use the Cloudflare IPs instead.
<syntaxhighlight lang="bbcode" line="1">
1.1.1.1
1.0.0.1
</syntaxhighlight>

'''1.1.1.1''' (Server 1) should be your preferred address, while '''1.0.0.1''' (Server 2) should be your alternate address. However you can use any of these other DNS options if you would like.

{| class="wikitable"
|+You may choose any DNS provider, your options aren't limited to just Cloudflare.
|-
!Provider!!Server 1!!Server 2
|-
|[https://developers.google.com/speed/public-dns Google]||8.8.8.8||8.8.4.4
|-
|[https://controld.com/free-dns Control D]||76.76.2.0||76.76.10.0
|-
|[https://www.quad9.net/service/service-addresses-and-features/ Quad9]||9.9.9.9||149.112.112.112
|-
|[https://www.opendns.com/setupguide/ OpenDNS Home]||208.67.222.222||208.67.220.220
|-
|[https://one.one.one.one/dns/ Cloudflare]||1.1.1.1||1.0.0.1
|-
|[https://adguard-dns.io/en/public-dns.html AdGuard DNS]||94.140.14.14||94.140.15.15
|-
|[https://cleanbrowsing.org/filters/ CleanBrowsing]||185.228.168.9||185.228.169.9
|-
|[https://alternate-dns.com/ Alternate DNS]||76.76.19.19||76.223.122.150
|}
Source: https://www.lifewire.com/free-and-public-dns-servers-2626062

===Option 3 - Disabling IPv6 and forcing IPv4 use. (NOT RECOMMENDED)===
*'''Windows''': https://support.surfshark.com/hc/en-us/articles/360011550199-How-to-disable-IPv6-on-Windows
*'''Mac''': https://support.surfshark.com/hc/en-us/articles/360012367560-How-to-disable-IPv6-on-macOS
*'''Linux''': https://support.surfshark.com/hc/en-us/articles/360024470413-How-to-disable-IPv6-on-a-Linux-device

==User Proof Check Failure/Connection Timeout==
This can simply happen due to packets being sent out of order, or having a slow or unstable internet connection. Unfortunately there is no tried and true fix for these errors as they can be caused by many different issues however, here are some of the most common ones.

*'''System Time''': Double check your system clock against your current time with your timezone and make sure the time is set correctly.
*'''Unknown Connection Issue/Timeout''': Turn off your router/modem, wait 15 seconds and turn it back on once again. Sometimes just waiting a few minutes may also resolve your issues.
*'''Slow File System''': Check the integrity of your drivers, and/or attempt to reinstall your OS.

VRChat Wiki - User contributions [en]

Guides:Connection issues