Community:Connection Issues: Difference between revisions
Tony Lewis (talk | contribs) m (→User Proof Check Failure/Connection Timeout: Turn back on too quick often trigger factory default reset) |
Tony Lewis (talk | contribs) m (→Unstable Connection (Poor IPv6 Support from ISP).: Made to nuatural language) |
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There are currently multiple known issues regarding maintaining a stable connection to VRChat. | There are currently multiple known issues regarding maintaining a stable connection to VRChat. | ||
==Unstable Connection ( | ==Unstable Connection (Limited IPv6 Support from ISP).== | ||
===Option 1 - Using a VPN Tunnel.=== | ===Option 1 - Using a VPN Tunnel.=== | ||
Revision as of 21:05, 2 August 2024
There are currently multiple known issues regarding maintaining a stable connection to VRChat.
Unstable Connection (Limited IPv6 Support from ISP).
Option 1 - Using a VPN Tunnel.
If you're having connection issues it could be a good idea to try using a VPN Tunnel to stabilize your connection. To do so you'd need an app such as WARP by CloudFlare1, which could be acquired here https://1.1.1.1/.
1. WARP by CloudFlare is a sort of VPN tunnel that aims to stabilize your connection, it also uses Cloudflares own DNS servers. It however does not hide your IP.
Option 2 - Configuring DNS Servers.
- Windows: https://support.surfshark.com/hc/en-us/articles/360003207373-How-to-set-custom-DNS-on-a-Windows-device
- Mac: https://support.surfshark.com/hc/en-us/articles/360022831474-How-to-configure-custom-DNS-on-a-macOS-device
- Linux: https://support.surfshark.com/hc/en-us/articles/360021037760-How-to-configure-custom-DNS-on-a-Linux-device
The guides for DNS settings above will give you IPs to connect to the "SurfShark VPN" DNS servers, use the Cloudflare IPs instead.
1.1.1.1
1.0.0.1
1.1.1.1 (Server 1) should be your preferred address, while 1.0.0.1 (Server 2) should be your alternate address. However you can use any of these other DNS options if you would like.
| Provider | Server 1 | Server 2 |
|---|---|---|
| 8.8.8.8 | 8.8.4.4 | |
| Control D | 76.76.2.0 | 76.76.10.0 |
| Quad9 | 9.9.9.9 | 149.112.112.112 |
| OpenDNS Home | 208.67.222.222 | 208.67.220.220 |
| Cloudflare | 1.1.1.1 | 1.0.0.1 |
| AdGuard DNS | 94.140.14.14 | 94.140.15.15 |
| CleanBrowsing | 185.228.168.9 | 185.228.169.9 |
| Alternate DNS | 76.76.19.19 | 76.223.122.150 |
Source: https://www.lifewire.com/free-and-public-dns-servers-2626062
Option 3 - Disabling IPv6 and forcing IPv4 use. (NOT RECOMMENDED)
- Windows: https://support.surfshark.com/hc/en-us/articles/360011550199-How-to-disable-IPv6-on-Windows
- Mac: https://support.surfshark.com/hc/en-us/articles/360012367560-How-to-disable-IPv6-on-macOS
- Linux: https://support.surfshark.com/hc/en-us/articles/360024470413-How-to-disable-IPv6-on-a-Linux-device
User Proof Check Failure/Connection Timeout
This can simply happen due to packets being sent out of order, or having a slow or unstable internet connection. Unfortunately there is no tried and true fix for these errors as they can be caused by many different issues however, here are some of the most common ones.
- System Time:
Double check your system clock against your current time with your timezone and make sure the time is set correctly.
- Unknown Connection Issue/Timeout:
Turn off your router/modem, wait few minutes and turn it back on once again. Sometimes just waiting a hour may also resolve your issues.
(If you turn back on too quick, your router may reset to factory default in some case)
- Slow File System:
Check the integrity of your drivers, and/or attempt to reinstall your OS.
