Reporting: Difference between revisions

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Added reporting for emojis, stickers, prints. Light proofread.
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{{Noticebox/Official}}
{{Noticebox/Official}}
[[File:Quick Menu.webp|thumb|The icon "[[File:Icons Report 25.png|frameless|16x16px|]]" at the top-right of the [[Special:MyLanguage/Quick Menu|Quick Menu]] is used for reporting.]]
[[File:Quick Menu.webp|thumb|The icon "[[File:Icons Report 25.png|frameless|16x16px|]]" at the top-right of the [[Special:MyLanguage/Quick Menu|Quick Menu]] is used for reporting.]]
'''Reporting''' is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's [[Special:MyLanguage/Community Guidelines|Community Guidelines]], and [[Special:MyLanguage/Terms of Service|Terms of Service]]. In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.
'''Reporting''' is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's [[Special:MyLanguage/Community Guidelines|Community Guidelines]], and [[Special:MyLanguage/Terms of Service|Terms of Service]]. Reporting is a very important process to ensure the safety and experience of all players, while blocking only locally curates the experience for yourself.


== Overview ==
The report process is anonymous, and no users will be able to tell whether or not something has been reported by you; likewise, to protect user privacy, results of moderation action will not be disclosed to the reporter.
Reporting is a very important process to ensure the safety and experience of all players, while blocking only locally curates the experience for yourself. The report process is anonymous, and users will be unable to tell whether or not something has been reported by you. Likewise, to protect user privacy, [[Special:MyLanguage/Bans|results of moderation action]] will not be disclosed to the reporter.


You can learn more about the various methods and alternatives for reporting in the [[Special:MyLanguage/Trust and Safety|Trust and Safety]] article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button. In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.
You can learn more about the various methods and alternatives for reporting in the [[Special:MyLanguage/Trust and Safety|Trust and Safety]] article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button. In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.


== Effective reporting ==
==Reporting a user==
While reporting in-game is a simple way to flag content, VRChat's development team always recommends [https://help.vrchat.com/hc/en-us/requests/new submitting a moderation report] on the [[Special:MyLanguage/Resources|Help website]] at ''help.vrchat.com'', as reports are expedited, and users are able to offer more conclusive data in a moderation report. See more about [[Special:MyLanguage/Reporting#Reporting on the VRChat website|reporting on the VRChat website]].
 
In an effective report, users are able to:
 
* Browse additional helpful resources, via the Help website
* Describe the situation more effectively
** Including or specifying offending users or content
* Attach media, such as:
** Photographic evidence
** Recorded video evidence
** Log files
 
==Reporting content==
 
=== Reporting a user ===
This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.
This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.
{| class="wikitable"
{| class="wikitable"
|+
|+
!Types
!Types
!Sexual Content
!Hateful
!Harassment, bullying, or threats
!Sexual
!Hateful and discriminatory content
!Harassing
!Violence or gore
!Gore
!Suicide and self-harm
!Impersonation
!Integrity and Authenticity
!Botting
!Child exploitation and abuse
!Client Modding / Hacking
!Client Modding / Hacking
!Copyright
!Threats / Promoting Self-Harm
!Something else
!Leaking Private Information
|-
|-
!'''Behavior'''
!'''Behavior'''
! rowspan="4" |✔️
! rowspan="6" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
!✔️
| colspan="1" |❌
! rowspan="4" |✔️
|-
|'''Text Chat'''
| colspan="1" |❌
| colspan="1" |❌
|-
|Photos/Icons
| colspan="1" |❌
!✔️
|-
|User Profile
| colspan="1" |❌
| colspan="1" |❌
|}
 
=== Reporting an avatar ===
This option should be selected to report any content that is retained on an [[Special:MyLanguage/avatars|avatar]]. Clicking '''"View Avatar Details"''' after selecting a user, can be done to report an avatar. These options will also be presented for avatar favorites, as well as content on the Avatar Marketplace.
 
If there is uncertainty if the content violates Community Guidelines, please consider flagging a "Content Warnings" report when reporting the avatar instead.
{| class="wikitable"
|+
!'''Types'''
!Sexual Content
!Harassment, bullying, or threats
!Hateful and discriminatory content
!Violence or gore
!Suicide and self-harm
!Integrity and Authenticity
!Child exploitation and abuse
!Copyright
!Content Warnings
!Something else
|-
|Inappropriate avatar content
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
| colspan="1" |❌
! rowspan="6" |✔️
| rowspan="3" |❌
! rowspan="2" |✔️
! rowspan="2" |✔️
|-
|Incorrect or inappropriate information on avatar page
!✔️
|}
=== Reporting a group ===
This option should be selected to report a [[Special:MyLanguage/Groups|Group]], or its content. Viewing a group's page will grant access to a Report button at the top-right.
{| class="wikitable"
!Types
!Sexual Content
!Harassment, bullying, or threats
!Hateful and discriminatory content
!Violence or gore
!Suicide and self-harm
!Integrity and Authenticity
!Child exploitation and abuse
!Copyright
!Something else
|-
|Group
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
!
!✔️
!✔️
!✔️
!✔️
!✔️
|}
{| class="wikitable"
|+Group Store
!Types
!Billing
!Interruption of Service
!Cancellation
!Security Concern
!Renewal
|-
|-
|Group Store
|'''Text Chat'''
!✔️
| colspan="1" rowspan="5" |❌
!✔️
| colspan="1" rowspan="5" |❌
!✔️
| colspan="1" rowspan="5" |❌
!✔️
!✔️
!✔️
|}
=== Reporting a world ===
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Worlds|world]]. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.
{| class="wikitable"
!Types
!Sexual Content
!Harassment, bullying, or threats
!Hateful and discriminatory content
!Violence or gore
!Suicide and self-harm
!Integrity and Authenticity
!Child exploitation and abuse
!Copyright
!Content Warnings
!Something else
|-
|-
|Audio in World
|'''Emoji'''
! rowspan="5" |✔️
| colspan="1" rowspan="4" |
! rowspan="5" |✔️
|
! rowspan="5" |✔️
! rowspan="3" |❌
! rowspan="5" |✔️
! rowspan="5" |✔️
! rowspan="5" |✔️
! rowspan="5" |✔️
! rowspan="5" |✔️
!
! rowspan="5" |✔️
|-
|-
|Image in World
|'''Image'''
!
! rowspan="2" |✔️
|-
|Object in World
!❌
|-
|World Page
!✔️
!✔️
|-
|-
|UI/FX of World
|'''Sticker'''
!❌
|
|}
In addition, content held on a world's storepage can also be reported for the following violations:
{| class="wikitable"
!Types
!Billing
!Interruption of Service
!Cancellation
!Security Concern
!Renewal
|-
|-
|World Store
|'''Text'''
!✔️
|❌
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
|}
|}


=== Reporting a instance ===
==Reporting an avatar==
This option should be selected to report any content that is retained within a [[Instances|Instance]]. Viewing a instance page grants access to a Report button.
This option should be selected to report any content that is retained on an [[Special:MyLanguage/avatars|avatar]]. Clicking '''View Avatar Details''' after selecting a user can be done to report an avatar. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the avatar instead.
{| class="wikitable"
{| class="wikitable"
!Types
|+
!Sexual Content
!'''Type'''
!Harassment, bullying, or threats
!Hateful
!Hateful and discriminatory content
!Nudity
!Violence or gore
!Gore
!Suicide and self-harm
!Scam or Fraud
!Integrity and Authenticity
!Technical Issues
!Child exploitation and abuse
!Copyright Infringement
!Something else
!Threats / Promoting Self-Harm
!Leaking Private Information
|-
|-
|Text
|'''Avatar'''
!✔️
!✔️
!✔️
!✔️
Line 218: Line 80:
!✔️
!✔️
!✔️
!✔️
|}
=== Reporting a sticker ===
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Stickers|sticker]]. You can also select a sticker in front of you to bring open a menu, allowing you to hide the sticker, or report it.
{| class="wikitable"
!Types
!Sexual Content
!Harassment, bullying, or threats
!Hateful and discriminatory content
!Violence or gore
!Suicide and self-harm
!Integrity and Authenticity
!Child exploitation and abuse
!Copyright
!Something else
|-
|-
|Sticker
|'''Avatar Page'''
!✔️
!✔️
!✔️
!✔️
!✔️
Line 245: Line 91:
!✔️
!✔️
|}
|}
=== Reporting an emoji ===
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Emoji|emoji]]. You can also select a user in front of you to bring open a menu, allowing you to block them, or report them.
{| class="wikitable"
{| class="wikitable"
!Types
|+
!Sexual Content
!Type
!Harassment, bullying, or threats
!Sexually Suggestive
!Hateful and discriminatory content
!Adult Language and Themes
!Violence or gore
!Graphic Violence
!Suicide and self-harm
!Excessive Gore
!Integrity and Authenticity
!Extreme Horror
!Child exploitation and abuse
!Copyright
!Something else
|-
|-
|Emoji
|'''Content Warnings'''
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
!✔️
Line 272: Line 108:
|}
|}


=== Reporting a print ===
==Reporting a group==
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Prints|print]]. You can also select a print in front of you to bring open a menu, allowing you to hide the print, or report it.
This option should be selected to report a [[Special:MyLanguage/Groups|Group]], or its content. Viewing a group's page will grant access to a Report button at the top-right.
{| class="wikitable"
 
!Types
*'''Group Store'''
!Sexual Content
**Billing
!Harassment, bullying, or threats
**Interruption of Service
!Hateful and discriminatory content
**Cancellation
!Violence or gore
**Security Concern
!Suicide and self-harm
**Renewal
!Integrity and Authenticity
*'''Image'''
!Child exploitation and abuse
**Hateful
!Copyright
**Malicious
!Something else
**Abusive or disruptive visuals
|-
**Inappropriate
|Print
**Impersonation
!✔️
**Threats / Promoting Self-Harm
!✔️
**Leaking Private Information
!✔️
**Gore
!✔️
**Sexual
!✔️
*'''Text'''
!✔️
**Hateful
!✔️
**Malicious
!✔️
**Abusive or disruptive visuals
!✔️
**Inappropriate
|}
**Impersonation
==Successful Reports==
**Threats / Promoting Self-Harm
**Leaking Private Information
**Gore
**Sexual
 
==Reporting a world==
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Worlds|world]]. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.
 
*'''Environment'''
**Hateful
**Nudity
**Malicious
**Inappropriate
**Gore
*'''Text'''
**Hateful
**Sexual
**Harassing
**Inappropriate
**Impersonation
**Threats / Promoting Self-Harm
**Leaking Private Information
*'''Content Warnings'''
**Sexually Suggestive
**Adult Language and Themes
**Graphic Violence
**Excessive Gore
**Extreme Horror
*'''World Image'''
**Hateful
**Nudity
**Harassing
**Inappropriate
**Impersonation
**Threats / Promoting Self-Harm
**Leaking Private Information
**Gore
*'''World Store'''
**Billing
**Interruption of Service
**Cancellation
**Security Concern
**Renewal
 
==Sucessful Reports==


Upon successful action, on a report you had submitted previously, a notification in the "Other" tab will appear informing you.
Upon sucessful action on a report you had submitted previously, A Notification in the "Other" tab will appear informing you.


Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it was successful.
Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it Was sucessful.


<gallery widths="340" heights="200">
<gallery widths="340" heights="200">
File:Usersucessfulreport28032025.webp|The in-game notification displaying sucessful moderation case close.
File:Usersucessfulreport28032025.webp|The ingame notification displaying sucessful moderation case close.
File:VRChatWebsiteMessageREPS.webp|The website notification of a moderation report being complete.
File:VRChatWebsiteMessageREPS.webp|The website notification of a moderation report being complete.
File:ReportSucessfulEMAILREP.webp|The email report may show which guidelines were broken inside of your moderation ticket response. (Wording will vary based on violation type.)  
File:ReportSucessfulEMAILREP.webp|The email report may show which guidelines were broken inside of your moderation ticket response. (Wording will vary based on violation type.)  
Line 346: Line 226:
  * Links
  * Links


==See also==
==See also==  
Rules and Guidelines
*[[Special:MyLanguage/Terms of Service|Terms of Service]]
 
*[[Special:MyLanguage/Community Guidelines|Community Guidelines]]
* [[Special:MyLanguage/Legal & Guidelines|Legal & Guidelines]]
*[[Special:MyLanguage/Trust and Safety|Trust and Safety]]
* [[Special:MyLanguage/VRCWiki:Guidelines|VRCWiki:Guidelines]]
* [[Special:MyLanguage/VRCWiki:Disciplinary policy|VRCWiki:Disciplinary policy]]
 
VRChat platform articles
 
* [[Special:MyLanguage/Trust and Safety|Trust and Safety]]
* [[Special:MyLanguage/Two-Factor Authentication (2FA)|Two-Factor Authentication (2FA)]]
*[[Special:MyLanguage/Trust Rank|Trust Rank]]
*[[Special:MyLanguage/Trust Rank|Trust Rank]]
*[[Special:MyLanguage/Bans|Bans]]
*[[Bans]]


==References==
==References==


<references />
<references />

Revision as of 15:45, 17 October 2025

V · EThis is an official VRChat information page!
It is reviewed and approved by the VRCWiki Team. Learn how to contribute to this page by reading the Contribution Guide.
The icon "" at the top-right of the Quick Menu is used for reporting.

Reporting is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's Community Guidelines, and Terms of Service. Reporting is a very important process to ensure the safety and experience of all players, while blocking only locally curates the experience for yourself.

The report process is anonymous, and no users will be able to tell whether or not something has been reported by you; likewise, to protect user privacy, results of moderation action will not be disclosed to the reporter.

You can learn more about the various methods and alternatives for reporting in the Trust and Safety article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button. In addition, you can also report bugs and security exploits to VRChat.

Reporting a user

This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.

Types Hateful Sexual Harassing Gore Impersonation Botting Client Modding / Hacking Threats / Promoting Self-Harm Leaking Private Information
Behavior ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Text Chat ✔️
Emoji
Image ✔️ ✔️
Sticker
Text ✔️ ✔️

Reporting an avatar

This option should be selected to report any content that is retained on an avatar. Clicking View Avatar Details after selecting a user can be done to report an avatar. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the avatar instead.

Type Hateful Nudity Gore Scam or Fraud Technical Issues Copyright Infringement Threats / Promoting Self-Harm Leaking Private Information
Avatar ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Avatar Page ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Type Sexually Suggestive Adult Language and Themes Graphic Violence Excessive Gore Extreme Horror
Content Warnings ✔️ ✔️ ✔️ ✔️ ✔️

Reporting a group

This option should be selected to report a Group, or its content. Viewing a group's page will grant access to a Report button at the top-right.

  • Group Store
    • Billing
    • Interruption of Service
    • Cancellation
    • Security Concern
    • Renewal
  • Image
    • Hateful
    • Malicious
    • Abusive or disruptive visuals
    • Inappropriate
    • Impersonation
    • Threats / Promoting Self-Harm
    • Leaking Private Information
    • Gore
    • Sexual
  • Text
    • Hateful
    • Malicious
    • Abusive or disruptive visuals
    • Inappropriate
    • Impersonation
    • Threats / Promoting Self-Harm
    • Leaking Private Information
    • Gore
    • Sexual

Reporting a world

This option should be selected to report any content that is retained within a world. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.

  • Environment
    • Hateful
    • Nudity
    • Malicious
    • Inappropriate
    • Gore
  • Text
    • Hateful
    • Sexual
    • Harassing
    • Inappropriate
    • Impersonation
    • Threats / Promoting Self-Harm
    • Leaking Private Information
  • Content Warnings
    • Sexually Suggestive
    • Adult Language and Themes
    • Graphic Violence
    • Excessive Gore
    • Extreme Horror
  • World Image
    • Hateful
    • Nudity
    • Harassing
    • Inappropriate
    • Impersonation
    • Threats / Promoting Self-Harm
    • Leaking Private Information
    • Gore
  • World Store
    • Billing
    • Interruption of Service
    • Cancellation
    • Security Concern
    • Renewal

Sucessful Reports

Upon sucessful action on a report you had submitted previously, A Notification in the "Other" tab will appear informing you.

Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it Was sucessful.

Reporting on the VRChat website

In addition to being able to report within the VRChat client, you can optionally report any content on the VRChat website. From there, you may also attach your relevant player logs, screenshots, and any short video footage within the ticket. An e-mail acknowledging your report, will be sent to the same e-mail address you submitted within the ticket. However, results of moderation action will not be disclosed to the reporter.

Reporting a security exploit

The VRChat website should be used to report security exploits for VRChat or its services. It is requested that the inclusion of "proof-of-concept, documentation, background, attack scenarios, potential mitigations, etc." are ideal, and that "video, screenshots, chat logs, hearsay, etc alone are not useful and do not constitute an exploit disclosure".

Reporting a bug

Short about Feedback Board.[1]

You cannot report bugs directly within the game, but you can submit bug reports pseudonymously on feedback.vrchat.com if you have a VRChat account. The platform uses a ticketing system powered by Canny.io, while VRChat employs a separate internal system to manage and track tickets.

Template for reports[2]

1. Summary
> Explain in 2-3 Sentence what this report is about.
VRChat crashed when trying to join a friend.

2. Steps to reproduce the bug:
> Write down what you did step by step so someone else can see the problem. For example:
  1. Open Main Menu
  2. Visit any Profile
  3. Double Click "Join" Button

3. What did you expect to happen?
> Explain what you thought would happen. For example:
To join my friends.

4. What actually happened?
> Explain what went wrong. For example:
VRChat crashed.

X. Additional details (if any):
> Add any other information. For example:
* Logs (`%appdata%\..\LocalLow\VRChat\VRChat\`, need to be uploaded external)
* Video (need to be uploaded external, upload on YouTube)
* Screenshots (up to 8MB, or need to be uploaded external)
* Links

See also

References