Fallbacks
Fallbacks, or fallback avatars, are optimized avatars that serve as a placeholder for when the user can't see another user's original avatar, such as when users are on different platforms.
Avatar Fallback System
The Avatar Fallback System (not to be confused with the Shader Blocking and Fallback System) is a way for users to select which fallback avatar is shown to others when they aren't able to see a user's original avatar. It is also indicated as an icon on the nameplate, letting users know that they're viewing a fallback and why.
Identifying fallbacks
Fallbacks can be identified when viewing another user's fallback by viewing their nameplate. Fallbacks are indicated with a blue feather icon.
Fallback types
In the bottom right corner of the blue feather icon, along with another icon explaining why the fallback avatar is being displayed instead. Here's what these icons mean:
| Type | Icon | Explanation |
|---|---|---|
| Performance Blocked | 
|
Appears when the user's avatar exceeds a user's Minimum Avatar Performance Rank set. |
| File Size Blocked | 
|
Appears when the user's avatar exceeds the Maximum Allowed Avatar Download Size or Uncompressed Size you've set. |
| Impostor | 
|
Appears when viewing the user's impostor. |
| Filtered | 
|
Appears when the user's avatar gets filtered by Content Gating. |
| Missing Asset | 
|
Appears when the user's avatar isn't available on your platform. |
| Error | 
|
Appears when the user's avatar hasn't loaded due to an error. |
There is another icon that can appear, the grey shield icon (
). This icon appears when viewing a user's preferred fallback avatar is not possible, the default Robot avatar, will be shown instead. Here are the reasons why the icon would appear:
| Type | Explanation |
|---|---|
| Blocked via Safety | The user's avatar has been blocked by the Trust and Safety System. |
| Manually Hidden | The user's avatar has been manually hidden by using the "Hide Avatar" button in the Quick Menu. |
| Loading | The user's avatar is loading. Either if the avatar is still downloading or initializing. |
Choosing a fallback
To choose a fallback avatar, open the Quick Menu, then select the Avatars tab. On the left side of the Avatars page, scroll down and select the "Fallbacks" category. Once there, select on an avatar, and select "Set as Fallback" on the right side of the page.
There are 2 options for choosing a fallback:
- Uploading a custom avatar as a fallback.
- Using avatars from the Public avatar row as a fallback.
Custom fallbacks
Users can upload their own custom fallback avatar. There are some requirements in order to upload and use a custom fallback:
- Be built for all available platforms.
- Performance rank must be Good
or better on the respective platform. - Have the Fallback flag set from the Android upload.
