FAQ

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Getting Started in VRChat
Getting StartedControlsSafetyVRChat+TroubleshootingResourcesFAQ

Why can't I upload content yet?

You must obtain at least “New User” Trust Rank in our Trust and Safety system in order to upload content. You can get this by just spending a few hours in VRChat, hop some worlds, and make some friends. Give it some time and you'll get a notification that you're able to upload content.

You must have a VRChat account to upload content. You can't use a Steam, Oculus, Google, or Viveport account to upload content like worlds or avatars.

Why does my name have a bunch of letters or numbers after it?

If your name looks like this in-app:

Username a1bf

or something similar, you are using what we call a “platform account.” You created your account using a Steam, Oculus, Google, or Viveport account.

You can migrate over to a canonical VRChat account by following the process detailed here.

I have a platform (Steam, Oculus, etc) account. How do I move over to a VRChat account?

If you have a Steam or Oculus account, you can easily “convert” your account into a VRChat account. Check out this page to see the process.

Ensure the account you're merging into is a blank, brand-new VRChat account. If you have any saved Favorites or other content on your new VRChat account, your platform account info will not transfer over!

How can I make my own custom avatar?

Glad you asked! VRChat has a Unity Software Development Kit (SDK) that allows you to create content for VRChat, including avatars.

To get started, check out Creating Your First Avatar in the Creator Documentation.

In addition, there are a large number of tutorials created by our community available on YouTube.

Can I create my own world?

Yes, using our Unity SDK you can create your own world. It will start off as a private world, meaning you can only bring people in by opening up a portal or through inviting friends. Once you are ready to make the world public, you first have to go through the process of submitting your world to the Community Labs.

How can I access my world?

Once you have created and uploaded your world using the SDK, you will find the world under the Mine tab in the World Menu.

I'm having a problem with the application.

We're sorry to hear that! We want to help you figure it out. Check out our Knowledgebase and see if you can find a solution there. If not, please contact our Support team by creating a ticket here.

What is the VRChat SDK?

The VRChat SDK enables users to create interactive worlds and avatars for VRChat using Unity3D. Most Unity tools, including lighting, nav meshes, particles, animations, and other standard Unity features, work in VRChat.

You must install the SDK using the VRChat Creator Companion. This official application will help you install the correct version of Unity, maintain your projects, and install many helpful packages from both VRChat and the VRChat community.

I'm having problems with VRChat!

Head on over to help.vrchat.com, which is where we provide technical support documentation.

You can also contact our Support team here.