Reporting: Difference between revisions

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<languages/>
{{Noticebox/Official}}
{{Noticebox/Official}}
<translate>
<!--T:1-->
[[File:Quick Menu.webp|thumb|The icon "[[File:Icons Report 25.png|frameless|16x16px|]]" at the top-right of the [[Special:MyLanguage/Quick Menu|Quick Menu]] is used for reporting.]]
[[File:Quick Menu.webp|thumb|The icon "[[File:Icons Report 25.png|frameless|16x16px|]]" at the top-right of the [[Special:MyLanguage/Quick Menu|Quick Menu]] is used for reporting.]]
<!--T:2-->
'''Reporting''' is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's [[Special:MyLanguage/Community Guidelines|Community Guidelines]], and [[Special:MyLanguage/Terms of Service|Terms of Service]].  In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.
'''Reporting''' is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's [[Special:MyLanguage/Community Guidelines|Community Guidelines]], and [[Special:MyLanguage/Terms of Service|Terms of Service]].  In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.


== Overview ==
== Overview == <!--T:3-->
 
<!--T:4-->
Reporting is a very important process to ensure the safety and experience of all users, while blocking only locally curates the experience for yourself. The report process is anonymous, and users will be unable to tell whether or not something has been reported by you. Likewise, to protect user privacy, [[Special:MyLanguage/Bans|results of moderation action]] will not be disclosed to the reporter.
Reporting is a very important process to ensure the safety and experience of all users, while blocking only locally curates the experience for yourself. The report process is anonymous, and users will be unable to tell whether or not something has been reported by you. Likewise, to protect user privacy, [[Special:MyLanguage/Bans|results of moderation action]] will not be disclosed to the reporter.


You can learn more about the various methods and alternatives for reporting in the [[Special:MyLanguage/Trust and Safety|Trust and Safety]] article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button. In addition, you can also {{VRC link|https://feedback.vrchat.com/bug-reports|report bugs}} and {{VRC link|https://help.vrchat.com/hc/en-us/requests/new |security exploits}} to VRChat.
<!--T:5-->
You can learn more about the various methods and alternatives for reporting in the [[Special:MyLanguage/Trust and Safety|Trust and Safety]] article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button.
 
== Effective reporting == <!--T:6-->


== Effective reporting ==
<!--T:7-->
While reporting in-game is a simple way to flag content, VRChat's development team always recommends [https://help.vrchat.com/hc/en-us/requests/new submitting a moderation report] on the [[Special:MyLanguage/Resources|Help website]] at ''help.vrchat.com'', as reports are expedited, and users are able to offer more conclusive data in a moderation report. See more about [[Special:MyLanguage/Reporting#Reporting on the VRChat website|reporting on the VRChat website]].
Reporting in-app is the most streamlined method to flag content and behavior. If necessary, to offer more conclusive data in a moderation report, VRChat's development team may recommend [https://help.vrchat.com/hc/en-us/requests/new submitting a moderation report] on the [[Special:MyLanguage/Resources|Help website]] at ''help.vrchat.com.'' See more about [[Special:MyLanguage/Reporting#Reporting on the VRChat website|reporting on the VRChat website]].


<!--T:8-->
In an effective report, users are able to:
In an effective report, users are able to:


<!--T:9-->
* Browse additional helpful resources, via the Help website
* Browse additional helpful resources, via the Help website
* Describe the situation more effectively
* Describe the situation more effectively
Line 21: Line 33:
** Log files
** Log files


==Reporting content==
==Reporting content== <!--T:10-->
 
=== Reporting a user === <!--T:11-->


=== Reporting a user ===
<!--T:12-->
* [https://help.vrchat.com/hc/en-us/articles/360062658553-I-want-to-report-someone I want to report someone - Help website]
* [https://help.vrchat.com/hc/en-us/articles/43880369459603-Blocking-Unblocking-and-Reporting-Users-in-VRChat Blocking, Unblocking, and Reporting Users in VRChat - Help website]
 
<!--T:13-->
This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.
This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.
</translate>
{| class="wikitable"
{| class="wikitable"
|+
|+
!Types
!<translate><!--T:14--> Types</translate>
!Sexual Content
!<translate><!--T:15--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:16--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:17--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:18--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:19--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:20--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:21--> Child exploitation and abuse</translate>
!Client Modding / Hacking
!<translate><!--T:22--> Client Modding / Hacking</translate>
!Copyright
!<translate><!--T:23--> Copyright</translate>
!Something else
!<translate><!--T:24--> Something else</translate>
|-
|-
!'''Behavior'''
!<translate><!--T:25--> '''Behavior'''</translate>
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
! rowspan="4" |✔️
Line 51: Line 70:
! rowspan="4" |✔️
! rowspan="4" |✔️
|-
|-
|'''Text Chat'''
|<translate><!--T:26--> '''Text Chat'''</translate>
| colspan="1" |❌
| colspan="1" |❌
| colspan="1" |❌
| colspan="1" |❌
|-
|-
|Photos/Icons
|<translate><!--T:27--> Photos/Icons</translate>
| colspan="1" |❌
| colspan="1" |❌
!✔️
!✔️
|-
|-
|User Profile
|<translate><!--T:28--> User Profile</translate>
| colspan="1" |❌
| colspan="1" |❌
| colspan="1" |❌
| colspan="1" |❌
|}
|}
<translate>
=== Reporting an avatar === <!--T:29-->
<!--T:30-->
* [https://help.vrchat.com/hc/en-us/articles/43984755280403-Reporting-Avatars-and-Worlds Reporting Avatars and Worlds - Help Website]


=== Reporting an avatar ===
<!--T:31-->
This option should be selected to report any content that is retained on an [[Special:MyLanguage/avatars|avatar]]. Clicking '''"View Avatar Details"''' after selecting a user, can be done to report an avatar. These options will also be presented for avatar favorites, as well as content on the Avatar Marketplace.
This option should be selected to report any content that is retained on an [[Special:MyLanguage/avatars|avatar]]. Clicking '''"View Avatar Details"''' after selecting a user, can be done to report an avatar. These options will also be presented for avatar favorites, as well as content on the Avatar Marketplace.


<!--T:32-->
If there is uncertainty if the content violates Community Guidelines, please consider flagging a "Content Warnings" report when reporting the avatar instead.
If there is uncertainty if the content violates Community Guidelines, please consider flagging a "Content Warnings" report when reporting the avatar instead.
</translate>
{| class="wikitable"
{| class="wikitable"
|+
|+
!'''Types'''
!<translate><!--T:33--> '''Types'''</translate>
!Sexual Content
!<translate><!--T:34--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:35--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:36--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:37--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:38--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:39--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:40--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:41--> Copyright</translate>
!Content Warnings
!<translate><!--T:42--> Content Warnings</translate>
!Something else
!<translate><!--T:43--> Something else</translate>
|-
|-
|Inappropriate avatar content
|<translate><!--T:44--> Inappropriate avatar content</translate>
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
! rowspan="2" |✔️
Line 94: Line 120:
! rowspan="2" |✔️
! rowspan="2" |✔️
|-
|-
|Incorrect or inappropriate information on avatar page  
|<translate><!--T:45--> Incorrect or inappropriate information on avatar page</translate>
!✔️
!✔️
|}
|}
<translate>
=== Reporting a group === <!--T:46-->
<!--T:47-->
* [https://help.vrchat.com/hc/en-us/articles/43987073323667-Reporting-Groups Reporting Groups - Help Website]


=== Reporting a group ===
<!--T:48-->
This option should be selected to report a [[Special:MyLanguage/Groups|Group]], or its content. Viewing a group's page will grant access to a Report button at the top-right.  
This option should be selected to report a [[Special:MyLanguage/Groups|Group]], or its content. Viewing a group's page will grant access to a Report button at the top-right.  
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:49--> Types</translate>
!Sexual Content
!<translate><!--T:50--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:51--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:52--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:53--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:54--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:55--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:56--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:57--> Copyright</translate>
!Something else
!<translate><!--T:58--> Something else</translate>
|-
|-
|Group
|<translate><!--T:59--> Group</translate>
!✔️
!✔️
!✔️
!✔️
Line 124: Line 156:
|}
|}
{| class="wikitable"
{| class="wikitable"
|+Group Store
|+<translate><!--T:60--> Group Store</translate>
!Types
!<translate><!--T:61--> Types</translate>
!Billing
!<translate><!--T:62--> Billing</translate>
!Interruption of Service
!<translate><!--T:63--> Interruption of Service</translate>
!Cancellation
!<translate><!--T:64--> Cancellation</translate>
!Security Concern
!<translate><!--T:65--> Security Concern</translate>
!Renewal
!<translate><!--T:66--> Renewal</translate>
|-
|-
|Group Store
|<translate><!--T:67--> Group Store</translate>
!✔️
!✔️
!✔️
!✔️
Line 139: Line 171:
!✔️
!✔️
|}
|}
<translate>
=== Reporting a world === <!--T:68-->


=== Reporting a world ===
<!--T:69-->
* [https://help.vrchat.com/hc/en-us/articles/43984755280403-Reporting-Avatars-and-Worlds Reporting Avatars and Worlds - Help Website]
 
<!--T:70-->
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Worlds|world]]. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Worlds|world]]. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:71--> Types</translate>
!Sexual Content
!<translate><!--T:72--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:73--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:74--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:75--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:76--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:77--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:78--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:79--> Copyright</translate>
!Content Warnings
!<translate><!--T:80--> Content Warnings</translate>
!Something else
!<translate><!--T:81--> Something else</translate>
|-
|-
|Audio in World
|<translate><!--T:82--> Audio in World</translate>
! rowspan="5" |✔️
! rowspan="5" |✔️
! rowspan="5" |✔️
! rowspan="5" |✔️
Line 167: Line 205:
! rowspan="5" |✔️
! rowspan="5" |✔️
|-
|-
|Image in World
|<translate><!--T:83--> Image in World</translate>
!❌
!❌
|-
|-
|Object in World
|<translate><!--T:84--> Object in World</translate>
!❌
!❌
|-
|-
|World Page
|<translate><!--T:85--> World Page</translate>
!✔️
!✔️
|-
|-
|UI/FX of World
|<translate><!--T:86--> UI/FX of World</translate>
!❌
!❌
|}
|}
<translate>
<!--T:87-->
In addition, content held on a world's storepage can also be reported for the following violations:
In addition, content held on a world's storepage can also be reported for the following violations:
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:88--> Types</translate>
!Billing
!<translate><!--T:89--> Billing</translate>
!Interruption of Service
!<translate><!--T:90--> Interruption of Service</translate>
!Cancellation
!<translate><!--T:91--> Cancellation</translate>
!Security Concern
!<translate><!--T:92--> Security Concern</translate>
!Renewal
!<translate><!--T:93--> Renewal</translate>
|-
|-
|World Store
|<translate><!--T:94--> World Store</translate>
!✔️
!✔️
!✔️
!✔️
Line 195: Line 237:
!✔️
!✔️
|}
|}
<translate>
=== Reporting a instance === <!--T:95-->


=== Reporting a instance ===
<!--T:96-->
This option should be selected to report any content that is retained within a [[Instances|Instance]]. Viewing a instance page grants access to a Report button.
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Instances|Instance]]. Viewing a instance page grants access to a Report button.
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:97--> Types</translate>
!Sexual Content
!<translate><!--T:98--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:99--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:100--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:101--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:102--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:103--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:104--> Child exploitation and abuse</translate>
!Something else
!<translate><!--T:105--> Something else</translate>
|-
|-
|Text
|<translate><!--T:106--> Text</translate>
!✔️
!✔️
!✔️
!✔️
Line 219: Line 264:
!✔️
!✔️
|}
|}
<translate>
=== Reporting a sticker === <!--T:107-->
<!--T:108-->
* [https://help.vrchat.com/hc/en-us/articles/43984160296083-Moderating-Stickers-Prints-and-Items Moderating Stickers, Prints, and Items]


=== Reporting a sticker ===
 
<!--T:109-->
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Stickers|sticker]]. You can also select a sticker in front of you to bring open a menu, allowing you to hide the sticker, or report it.
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Stickers|sticker]]. You can also select a sticker in front of you to bring open a menu, allowing you to hide the sticker, or report it.
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:110--> Types</translate>
!Sexual Content
!<translate><!--T:111--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:112--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:113--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:114--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:115--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:116--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:117--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:118--> Copyright</translate>
!Something else
!<translate><!--T:119--> Something else</translate>
|-
|-
|Sticker
|<translate><!--T:120--> Sticker</translate>
!✔️
!✔️
!✔️
!✔️
Line 245: Line 297:
!✔️
!✔️
|}
|}
<translate>
=== Reporting an emoji === <!--T:121-->


=== Reporting an emoji ===
<!--T:122-->
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Emoji|emoji]]. You can also select a user in front of you to bring open a menu, allowing you to block them, or report them.
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Emoji|emoji]]. You can also select a user in front of you to bring open a menu, allowing you to block them, or report them.
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:123--> Types</translate>
!Sexual Content
!<translate><!--T:124--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:125--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:126--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:127--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:128--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:129--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:130--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:131--> Copyright</translate>
!Something else
!<translate><!--T:132--> Something else</translate>
|-
|-
|Emoji
|<translate><!--T:133--> Emoji</translate>
!✔️
!✔️
!✔️
!✔️
Line 271: Line 326:
!✔️
!✔️
|}
|}
<translate>
=== Reporting a print === <!--T:134-->
<!--T:135-->
* [https://help.vrchat.com/hc/en-us/articles/43984160296083-Moderating-Stickers-Prints-and-Items Moderating Stickers, Prints, and Items]


=== Reporting a print ===
<!--T:136-->
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Prints|print]]. You can also select a print in front of you to bring open a menu, allowing you to hide the print, or report it.
This option should be selected to report any content that is retained within a [[Special:MyLanguage/Prints|print]]. You can also select a print in front of you to bring open a menu, allowing you to hide the print, or report it.
</translate>
{| class="wikitable"
{| class="wikitable"
!Types
!<translate><!--T:137--> Types</translate>
!Sexual Content
!<translate><!--T:138--> Sexual Content</translate>
!Harassment, bullying, or threats
!<translate><!--T:139--> Harassment, bullying, or threats</translate>
!Hateful and discriminatory content
!<translate><!--T:140--> Hateful and discriminatory content</translate>
!Violence or gore
!<translate><!--T:141--> Violence or gore</translate>
!Suicide and self-harm
!<translate><!--T:142--> Suicide and self-harm</translate>
!Integrity and Authenticity
!<translate><!--T:143--> Integrity and Authenticity</translate>
!Child exploitation and abuse
!<translate><!--T:144--> Child exploitation and abuse</translate>
!Copyright
!<translate><!--T:145--> Copyright</translate>
!Something else
!<translate><!--T:146--> Something else</translate>
|-
|-
|Print
|<translate><!--T:147--> Print</translate>
!✔️
!✔️
!✔️
!✔️
Line 297: Line 358:
!✔️
!✔️
|}
|}
==Successful Reports==
<translate>
==Successful Reports== <!--T:148-->


<!--T:149-->
Upon successful action, on a report you had submitted previously, a notification in the "Other" tab will appear informing you.
Upon successful action, on a report you had submitted previously, a notification in the "Other" tab will appear informing you.


<!--T:150-->
Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it was successful.
Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it was successful.


<!--T:151-->
<gallery widths="340" heights="200">
<gallery widths="340" heights="200">
File:Usersucessfulreport28032025.webp|The in-game notification displaying sucessful moderation case close.
File:Usersucessfulreport28032025.webp|The in-app notification displaying sucessful moderation case close.
File:VRChatWebsiteMessageREPS.webp|The website notification of a moderation report being complete.
File:VRChatWebsiteMessageREPS.webp|The website notification of a moderation report being complete.
File:ReportSucessfulEMAILREP.webp|The email report may show which guidelines were broken inside of your moderation ticket response. (Wording will vary based on violation type.)  
File:ReportSucessfulEMAILREP.webp|The email report may show which guidelines were broken inside of your moderation ticket response. (Wording will vary based on violation type.)  
</gallery>
</gallery>


==Reporting on the VRChat website==
==Reporting on the VRChat website== <!--T:152-->
 
<!--T:153-->
In addition to being able to report within the VRChat client, you can optionally report any content {{VRC link|https://help.vrchat.com/hc/en-us/requests/new|on the VRChat website}}. From there, you may also attach your relevant user logs, screenshots, and any short video footage within the ticket. An e-mail acknowledging your report, will be sent to the same e-mail address you submitted within the ticket. However, results of moderation action will not be disclosed to the reporter.
In addition to being able to report within the VRChat client, you can optionally report any content {{VRC link|https://help.vrchat.com/hc/en-us/requests/new|on the VRChat website}}. From there, you may also attach your relevant user logs, screenshots, and any short video footage within the ticket. An e-mail acknowledging your report, will be sent to the same e-mail address you submitted within the ticket. However, results of moderation action will not be disclosed to the reporter.


==Reporting a security exploit==
==Reporting a security exploit== <!--T:154-->
 
<!--T:155-->
The VRChat website should be used to {{VRC link|https://help.vrchat.com/hc/en-us/requests/new|report security exploits}} for VRChat or its services. It is requested that the inclusion of "proof-of-concept, documentation, background, attack scenarios, potential mitigations, etc." are ideal, and that "video, screenshots, chat logs, hearsay, etc alone are not useful and do not constitute an exploit disclosure".
The VRChat website should be used to {{VRC link|https://help.vrchat.com/hc/en-us/requests/new|report security exploits}} for VRChat or its services. It is requested that the inclusion of "proof-of-concept, documentation, background, attack scenarios, potential mitigations, etc." are ideal, and that "video, screenshots, chat logs, hearsay, etc alone are not useful and do not constitute an exploit disclosure".


==Reporting a bug ==
==Reporting a bug == <!--T:156-->
{{Thumb|{{YouTube|2nFVVMXqAaE|360px|9 / 16}}|Short about Feedback Board.<ref>[https://www.youtube.com/watch?v=2nFVVMXqAaE Tupper…?] on ''YouTube''.</ref>}}
 
<!--T:157-->
{{Thumb|{{YouTube|2nFVVMXqAaE|360px|9 / 16|thumb=File:YTThumb_2nFVVMXqAaE_Severance.webp|title=Tupper…? #Severance #VRChat #vrchatcommunity
}}|Short about Feedback Board.<ref>[https://www.youtube.com/watch?v=2nFVVMXqAaE Tupper…?] on ''YouTube''.</ref>}}
 
<!--T:158-->
<small>''For additional information, see also [[Special:MyLanguage/Guides:How to write efficient bug reports|Guides:How to write efficient bug reports]]''</small>


<!--T:159-->
You cannot report bugs directly within the game, but you can submit bug reports pseudonymously on {{VRC link|https://feedback.vrchat.com|feedback.vrchat.com}} if you have a VRChat account. The platform uses a ticketing system powered by Canny.io, while VRChat employs a separate internal system to manage and track tickets.
You cannot report bugs directly within the game, but you can submit bug reports pseudonymously on {{VRC link|https://feedback.vrchat.com|feedback.vrchat.com}} if you have a VRChat account. The platform uses a ticketing system powered by Canny.io, while VRChat employs a separate internal system to manage and track tickets.


===Template for reports<ref>[https://www.twitch.tv/vrchat/clip/SaltyAssiduousEchidnaAMPEnergy-TNqOCjdrYDHegiw9 What a Bug Report needs - Q&A Team StormRel] <!-- fallback video: https://youtu.be/YusV-Atlhog --></ref>===
===Template for reports<ref>[https://www.twitch.tv/vrchat/clip/SaltyAssiduousEchidnaAMPEnergy-TNqOCjdrYDHegiw9 What a Bug Report needs - Q&A Team StormRel] <!-- fallback video: https://youtu.be/YusV-Atlhog --></ref>=== <!--T:160-->
  1. Summary
 
  <!--T:161-->
1. Summary
  > Explain in 2-3 Sentence what this report is about.
  > Explain in 2-3 Sentence what this report is about.
  VRChat crashed when trying to join a friend.
  VRChat crashed when trying to join a friend.
Line 342: Line 420:
  > Add any other information. For example:
  > Add any other information. For example:
  * Logs (`%appdata%\..\LocalLow\VRChat\VRChat\`, need to be uploaded external)
  * Logs (`%appdata%\..\LocalLow\VRChat\VRChat\`, need to be uploaded external)
  * Video (need to be uploaded external, [https://studio.youtube.com/channel/%20/videos/upload?d=ud upload on YouTube])
  * Video (up to 8MB, or can be uploaded externally, [https://studio.youtube.com/channel/%20/videos/upload?d=ud upload on YouTube])
  * Screenshots (up to 8MB, or need to be uploaded external)
  * Screenshots (up to 8MB, or can be uploaded externally)
  * Links
  * Links


==See also==
== Official resources == <!--T:162-->
 
<!--T:163-->
'''Help website resources'''
 
<!--T:164-->
* [https://help.vrchat.com/hc/en-us/articles/48406881241875-Trust-Safety-Reporting-Changes Trust & Safety Reporting Changes] (January 2026)
* [https://help.vrchat.com/hc/en-us/articles/33302819755539-Safety-Resources-For-Players Safety Resources: For Players]
* [https://help.vrchat.com/hc/en-us/articles/33301610887443-Safety-Resources-For-Parents Safety Resources: For Parents and Guardians]
* [https://help.vrchat.com/hc/en-us/articles/42024584226579-VRChat-Crisis-Resource VRChat Crisis Resource]
 
<!--T:165-->
Help website articles
 
<!--T:166-->
* [https://help.vrchat.com/hc/en-us/articles/360062658553-I-want-to-report-someone Blocking, Unblocking, and Reporting Users in VRChat]
* [https://help.vrchat.com/hc/en-us/articles/360062658553-I-want-to-report-someone I want to report someone]
* [https://help.vrchat.com/hc/en-us/articles/43984755280403-Reporting-Avatars-and-Worlds Reporting Avatars and Worlds]
* [https://help.vrchat.com/hc/en-us/articles/43984160296083-Moderating-Stickers-Prints-and-Items Moderating Stickers, Prints, and Items]
* [https://help.vrchat.com/hc/en-us/articles/43987073323667-Reporting-Groups Reporting Groups]
 
==See also== <!--T:167-->
 
<!--T:168-->
Rules and Guidelines
Rules and Guidelines


<!--T:169-->
* [[Special:MyLanguage/Legal & Guidelines|Legal & Guidelines]]
* [[Special:MyLanguage/Legal & Guidelines|Legal & Guidelines]]
* [[Special:MyLanguage/VRCWiki:Guidelines|VRCWiki:Guidelines]]
* [[Special:MyLanguage/VRCWiki:Guidelines|VRCWiki:Guidelines]]
* [[Special:MyLanguage/VRCWiki:Disciplinary policy|VRCWiki:Disciplinary policy]]
* [[Special:MyLanguage/VRCWiki:Disciplinary policy|VRCWiki:Disciplinary policy]]


<!--T:170-->
VRChat platform articles
VRChat platform articles


<!--T:171-->
* [[Special:MyLanguage/Trust and Safety|Trust and Safety]]
* [[Special:MyLanguage/Trust and Safety|Trust and Safety]]
* [[Special:MyLanguage/Two-Factor Authentication (2FA)|Two-Factor Authentication (2FA)]]
* [[Special:MyLanguage/Two-Factor Authentication (2FA)|Two-Factor Authentication (2FA)]]
Line 360: Line 464:
*[[Special:MyLanguage/Bans|Bans]]
*[[Special:MyLanguage/Bans|Bans]]


==References==
==References== <!--T:172-->
 
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<references />
<references />

Latest revision as of 09:08, 5 March 2026

V · EThis is an official VRChat information page!
It is reviewed and approved by the VRCWiki Team. Learn how to contribute to this page by reading the Contribution Guide.
The icon "" at the top-right of the Quick Menu is used for reporting.

Reporting is a tool used to flag inappropriate behavior and content to the VRChat Trust & Safety team. Conduct is based off of VRChat's Community Guidelines, and Terms of Service. In addition, you can also report bugs and security exploits to VRChat.

Overview

Reporting is a very important process to ensure the safety and experience of all users, while blocking only locally curates the experience for yourself. The report process is anonymous, and users will be unable to tell whether or not something has been reported by you. Likewise, to protect user privacy, results of moderation action will not be disclosed to the reporter.

You can learn more about the various methods and alternatives for reporting in the Trust and Safety article, such as hiding avatars, muting a user, Safe Mode, and the Go Home button.

Effective reporting

Reporting in-app is the most streamlined method to flag content and behavior. If necessary, to offer more conclusive data in a moderation report, VRChat's development team may recommend submitting a moderation report on the Help website at help.vrchat.com. See more about reporting on the VRChat website.

In an effective report, users are able to:

  • Browse additional helpful resources, via the Help website
  • Describe the situation more effectively
    • Including or specifying offending users or content
  • Attach media, such as:
    • Photographic evidence
    • Recorded video evidence
    • Log files

Reporting content

Reporting a user

This should be selected to report objectionable language or actions of a user. A user can also be clicked on to report, mute, or block them. Any violation in regards to an avatar should be reported with the 'Reporting an Avatar' button.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Client Modding / Hacking Copyright Something else
Behavior ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Text Chat
Photos/Icons ✔️
User Profile

Reporting an avatar

This option should be selected to report any content that is retained on an avatar. Clicking "View Avatar Details" after selecting a user, can be done to report an avatar. These options will also be presented for avatar favorites, as well as content on the Avatar Marketplace.

If there is uncertainty if the content violates Community Guidelines, please consider flagging a "Content Warnings" report when reporting the avatar instead.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Content Warnings Something else
Inappropriate avatar content ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Incorrect or inappropriate information on avatar page ✔️

Reporting a group

This option should be selected to report a Group, or its content. Viewing a group's page will grant access to a Report button at the top-right.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Something else
Group ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Group Store
Types Billing Interruption of Service Cancellation Security Concern Renewal
Group Store ✔️ ✔️ ✔️ ✔️ ✔️

Reporting a world

This option should be selected to report any content that is retained within a world. Viewing a world's page grants access to a Report button. If there is uncertainty if the content violates Community Guidelines, please consider flagging a 'Content Warning' when reporting the world instead.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Content Warnings Something else
Audio in World ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Image in World
Object in World
World Page ✔️
UI/FX of World

In addition, content held on a world's storepage can also be reported for the following violations:

Types Billing Interruption of Service Cancellation Security Concern Renewal
World Store ✔️ ✔️ ✔️ ✔️ ✔️

Reporting a instance

This option should be selected to report any content that is retained within a Instance. Viewing a instance page grants access to a Report button.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Something else
Text ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

Reporting a sticker


This option should be selected to report any content that is retained within a sticker. You can also select a sticker in front of you to bring open a menu, allowing you to hide the sticker, or report it.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Something else
Sticker ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

Reporting an emoji

This option should be selected to report any content that is retained within a emoji. You can also select a user in front of you to bring open a menu, allowing you to block them, or report them.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Something else
Emoji ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

Reporting a print

This option should be selected to report any content that is retained within a print. You can also select a print in front of you to bring open a menu, allowing you to hide the print, or report it.

Types Sexual Content Harassment, bullying, or threats Hateful and discriminatory content Violence or gore Suicide and self-harm Integrity and Authenticity Child exploitation and abuse Copyright Something else
Print ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

Successful Reports

Upon successful action, on a report you had submitted previously, a notification in the "Other" tab will appear informing you.

Reports text visually changes depending on the Type of successful report, A User reports will display User, Group reports will mention "Groups". However responses received by email are omissive not informing users if it was group/user or world that was sucessful, just that it was successful.

Reporting on the VRChat website

In addition to being able to report within the VRChat client, you can optionally report any content on the VRChat website. From there, you may also attach your relevant user logs, screenshots, and any short video footage within the ticket. An e-mail acknowledging your report, will be sent to the same e-mail address you submitted within the ticket. However, results of moderation action will not be disclosed to the reporter.

Reporting a security exploit

The VRChat website should be used to report security exploits for VRChat or its services. It is requested that the inclusion of "proof-of-concept, documentation, background, attack scenarios, potential mitigations, etc." are ideal, and that "video, screenshots, chat logs, hearsay, etc alone are not useful and do not constitute an exploit disclosure".

Reporting a bug

Short about Feedback Board.[1]

For additional information, see also Guides:How to write efficient bug reports

You cannot report bugs directly within the game, but you can submit bug reports pseudonymously on feedback.vrchat.com if you have a VRChat account. The platform uses a ticketing system powered by Canny.io, while VRChat employs a separate internal system to manage and track tickets.

Template for reports[2]

1. Summary
> Explain in 2-3 Sentence what this report is about.
VRChat crashed when trying to join a friend.

2. Steps to reproduce the bug:
> Write down what you did step by step so someone else can see the problem. For example:
  1. Open Main Menu
  2. Visit any Profile
  3. Double Click "Join" Button

3. What did you expect to happen?
> Explain what you thought would happen. For example:
To join my friends.

4. What actually happened?
> Explain what went wrong. For example:
VRChat crashed.

X. Additional details (if any):
> Add any other information. For example:
* Logs (`%appdata%\..\LocalLow\VRChat\VRChat\`, need to be uploaded external)
* Video (up to 8MB, or can be uploaded externally, upload on YouTube)
* Screenshots (up to 8MB, or can be uploaded externally)
* Links

Official resources

Help website resources

Help website articles

See also

Rules and Guidelines

VRChat platform articles

References