Trust and Safety

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The Trust and Safety systems in VRChat are designed to protect users from nuisance users, and enhance the overall experience in VRChat.

VRChat's internal moderation process is based on VRChat's Terms of Service, last revised on November 22, 2023. All moderation actions are interpreted and judged according to this document, making it the absolute reference for all content and behavior expected on the platform.

Guidelines

VRChat's Community Guidelines provide a more casual interpretation of the Terms of Service and extend upon scenarios not covered by the Terms of Service. These guidelines are excellent resources for navigating your personal experience on the platform.

The Creator Guidelines for VRChat offer detailed information regarding world and avatar content. They also provide guidelines for VRChat users who create video content for platforms like YouTube and Twitch. These guidelines include content warnings for various mediums within VRChat.

Personal Safety

Safety is a crucial aspect of the VRChat experience. The following options help keep everyone's experience safe and customizable. Advanced safety settings can be configured in the Settings section. Please refer to the Settings article for more details.

Safety Shield

The Safety Shield is the first line of protection when meeting new users and their avatars. It enables or disables certain features based on the Trust Rank of the user or their avatar.

There are several pre-set configurations you can select in the Safety menu. These are available for quick access in the Menus.

For new users, we recommend using Normal or Maximum settings to start. If you want to fully view someone's avatar, click on them and select "Show Avatar".

Using the Custom section allows you to configure how a user of each Trust Rank will appear to you.

Here is a list of options available for customization:

Option Name	Impacted Feature
Voice	User
Avatar	Avatar
User Icons & Emojis	Social
Audio	Avatar
Lights & Particles	Avatar
Shaders	Avatar
Custom Animations	Avatar
Animated Emojis	Social

Multiple Presets are available depending on your preference for security and comfort.

Maximum Safety

This preset is the safest and only allows all features to be enabled for friends. It is ideal for newcomers or when in unfamiliar public spaces.

Option Name	Visitor	New User	User	Known User	Trusted User	Friends
Voice	On	On	On	On	On	On
Avatar	Off	Off	Off	On	On	On
User Icons & Emojis	Off	Off	Off	On	On	On
Audio	Off	Off	Off	Off	Off	On
Lights & Particles	Off	Off	Off	Off	Off	On
Shaders	Off	Off	Off	Off	Off	On
Custom Animations	Off	Off	Off	Off	Off	On
Animated Emojis	Off	Off	Off	Off	Off	On

Normal Safety

This preset is suitable for everyday use.

Option Name	Visitor	New User	User	Known User	Trusted User	Friends
Voice	On	On	On	On	On	On
Avatar	On	On	On	On	On	On
User Icons & Emojis	On	On	On	On	On	On
Audio	Off	Off	Off	On	On	On
Lights & Particles	Off	Off	Off	Off	On	On
Shaders	Off	Off	Off	Off	On	On
Custom Animations	Off	Off	On	On	On	On
Animated Emojis	Off	Off	Off	Off	On	On

No Safety

Use this preset with caution. It disables most safety features regardless of Trust Rank. Ensure you are in a safe, familiar environment before using this preset.

Custom Safety

You can set up your own safety settings based on the features you want to enable or disable.

The "Safe Mode" icon is at the bottom-right of the Quick Menu.

Safe Mode

If you feel overwhelmed or if VRChat is lagging, an emergency Safe Mode "" button is accessible at any time in the Quick Menu. This feature disables most avatars, users' voices, and anything that can cause lag or be the source of an emergency. Performance should return to a usable state while in Safe Mode. Friends are not affected by Safe Mode.

To exit Safe Mode, open the Quick Menu and click the Safe Mode button again. Alternatively, click the Go Home button to leave the instance.

User Moderation tools

When a situation becomes unmanageable, you may need to take moderation action:

Muting a User

If a user is being annoying or too loud, select that user to lower their microphone volume or mute them entirely.

Blocking a User

If the user continues to be annoying, you can block them. This will prevent you from seeing the user, and they will not be able to see you.

Reporting a User

If necessary, report the user by selecting them (before blocking them) and reporting their specific behavior. Reports are sent to the VRChat Trust & Safety team, who can take action, including banning the user.

Blocking an Avatar

If an avatar is causing annoyance, you can hide the avatar itself. You can also globally hide an avatar, which blocks the avatar by its blueprint ID, preventing you from seeing it even if another user uses it.

Reporting an Avatar

You can report an avatar if it breaks VRChat's guidelines or if it doesn't properly declare its gating options.

Reporting a Group

Groups are created by users, and may break VRChat rules. If necessary, report a group for appropriate action.

Reporting a World

If a world breaks VRChat's Creator Guidelines, file a report to flag it.

Instance Moderation

Instance Moderator Actions are available when you are the owner of an instance or the owner/moderator/admin of a group instance. They allow you to moderate your instance by:

• Warn User: Send the user a message telling them they have been warned.
• Kick User: Remove the user from the instance. They will not be able to join for 1 hour.
• Force Mic Off: Mute the user's microphone. The user can unmute their microphone freely.
• Ban From Group: Bans the selected user from the group that owns the instance. The user will be unable to join group instances from that group and won't be able to join that group.

See also

• Terms of Service
• Community Guidelines
• Reporting
• Trust Rank

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